1. Introduction
At Sattva, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely via payment gateways)
Non-Personal Information:
- Browser type, IP address, device information
- Pages visited, time spent on site, referring URLs
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and invoices
- Respond to customer queries and support requests
- Improve our website, products, and services
- Send promotional offers or newsletters (only with your consent)
- Comply with legal obligations
4. Sharing of Information
Sattva does not sell, rent, or trade your personal information. We may share your data only with:
- Logistics partners for order delivery purposes
- Payment gateways for secure transaction processing
- Legal authorities if required by law
5. Cookies
Our website uses cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings; however, some features of the website may not function properly as a result.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@sattva.com.
9. Third-Party Links
Our website may contain links to third-party websites. Sattva is not responsible for the privacy practices of those sites and encourages you to review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.